Need a hand?

For anything about the app — a bug, a wrong result, a login that will not work, a question about your data — email:

Please include the email address of your account, what you were doing, and, if you can, a screenshot. On the app, the version line at the bottom of Profile helps too.

Scoring, lock times, walkovers, podium points — all on one page.

Read the rules

Open Profile and choose "Delete account". Your account, picks, memberships, notification settings and uploaded picture are removed as described in the privacy policy.

If you cannot sign in any more, email us from the address on your account and we will delete it for you.

I cannot sign in

Sign-in happens on a hosted page from our provider WorkOS. Check the spam folder for the code email, and make sure you use the same email address as when you created the account. If you signed up with a social login, use that again.

My invite link does not work

Ask the group owner for a fresh link — invite codes can be reset. In the app you can also type the 8-character code from the end of the link under "Join with an invite code".

I cannot change a pick

Picks lock at a match's scheduled start time (earlier if it goes live before that), and locked picks cannot be changed, not even by the owner — that is what keeps the game fair. Your groupmates' picks appear once the match is confirmed under way, which for a delayed match can be a while after the lock. If your group has a cut-off, matches that started before it are outside the group's window: nobody can pick them and they do not count, so everyone competes on the same matches. Matches after the cut-off stay open until their own start.

I do not get notifications

In the app, Profile lets you choose email, push, both or off for the "Round open" and "Podium" events, and push or off for "Results". Push needs to be allowed for FifthSet in your phone's settings, and it is only sent to phones where you turned it on. Emails go to the address on your account — check spam. The web app has no notification settings yet; to turn emails off, use the app or contact us.

How do I switch language or theme?

Web: the language switch at the top of the landing page, the theme switch in the header. App: Profile → Appearance and Language. Both remember your choice on the device.

What we store, why, and the rules of the road:

Privacy policy

Terms of use